[For any questions or concerns, please contact us at support@pulsd.com]

At pulsd, we believe in the highest level of customer service, and are committed to providing customer support you need across multiple channels including email, over the phone, by mail via the pulsd address, and on social media. You're not going to hit any backed up phone lines or automated menus when you call pulsd customer service. Your pulsd emails will be promptly answered, and we provide the exceptional service we'd want to experience ourselves!

We are dedicated to giving customers the care and attention they need to address every concern. We operate on trust and authenticity. This can only be achieved through communication and experienced support - located right here in our offices in SoHo, New York City.

Driven by a passion for what we do and a love of all things New York City, customers are the heartbeat of pulsd, which is why we prioritize providing great customer service, addressing problems big and small. If you have questions, we have the answers. Our personable help centers and customer service representatives are humans, not robots, troubleshooting your concerns to find the solutions you need.

Here are a few examples of where pulsd customer service has resulted in exceptional customer success:

pulsd 5 Star Apple App Store Customer Support Reviews:

12/24/2019 - "Excellent app and customer service."
There was an issue with the iOS app not working after the latest update. Wrote to support and expected to hear nothing for ages and instead within 1-2 hours had contact from pulsd. They found the bug and fixed it. Kept me informed the whole time and surprised me with a small credit to my account. They didn’t have to do that but I really appreciated it.

08/10/2019 - "Always Worth It."
Me and my girlfriend have been using Pulsd for years now and have had great experiences not only with the places we've went, but with customer support. We had an issue and the customer service has always been super quick to respond and give a solution to the issue. Will be a user as long as it is around!

01/02/2016 - "Get this app!!!!!"
This app gives you great options for excellent experiences. Also, the customer service is the best that I have seen from a company in a long time. They really care about you and what you go through. Get this app and go to the events because you won't regret it.

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