WE ARE HIRING!

Join the Dream Team

From Engineering, to Editorial, to Business Development, we bring talent and passion to pulsd every day - and have a ton of fun doing it.

We’re hiring for new team members who also work hard & play hard, live and breathe NYC, and are seeking to grow with a successful startup.

Because coming to work should be fun, not headache inducing.

Benefits of working at Pulsd

As a company with a mission to bring more fun to New Yorkers, we make sure that our work is fun, too.

Enjoy working in the heart of NYC, with some of the best the city has to offer.

Current openings at Pulsd

Check back frequently as we are constantly adding new members to our team.

Business Operations
Business Operations Associate (New York, NY)
About pulsd
pulsd is a technology first, local media company with a clear mission to make the best of New York City more enjoyable, more accessible, and more affordable, for more of its residents in the most customer centric way.

For the past several years, pulsd has been unlocking the magic of New York City for New Yorkers. We have created a marketplace where, on the one side, we have completely reimagined how 400,000 New Yorkers discover and experience the most memorable moments of their lives. On the other side, we empower incredible local businesses, artisans and entrepreneurs.

We are looking for a Business Operations Associate to join a small team of highly-skilled professionals whose focus is on delighting consumers and businesses on the pulsd platform.

We are New Yorkers who are all about New York City. Current partners include hundreds of local businesses, all the way up to mega brands such as Tao Group, Union Square Hospitality, Zuma New York, Exhale, Skin Spa, Eataly, The Bowery Hotel and many more.

If you too are all about New York City, we would love to hear from you! Here is a New York Times piece on what New York City means to us, and what this role can mean for you: https://www.nytimes.com/2020/07/10/realestate/coronavirus-staying-in-new-york.html

Responsibilities
  • Manage daily business operations including responding to all in-bound customer and partner requests.
  • Serve as the lead point of contact for all partner matters, with a focus on building long-standing relationships.
  • Prepare partner performance reports, and recommendations, on an as needed basis.
  • Work with the Business Development team to ensure seamless execution of promotion launches.
  • Analyze performance of current offers daily to determine exposure across the platform.
  • Provide feedback to the team on how to improve offerings, product, and practices.

Requirements
  • Be truly passionate about the New York City hospitality & entertainment industries.
  • Graduate with a bachelor's degree from a leading university or liberal arts college.
  • Experience in a customer service, account management, or business operations role, or a strong desire to start a career in the field at full speed.
  • Excellent written and verbal communication, interpersonal skills, and passion for providing the highest level of customer service.
  • Experience in interacting with customers and partners via email, telephone, and in person.
  • Intellectual curiosity & a high level of emotional intelligence.
  • Ability to primarily cover operations for 4 days during the regular work week and being on call as needed during the weekend, for a total of a 5 day work week.
  • Prior usage of pulsd and familiarity with the platform a plus.
  • Fluency in a 2nd & 3rd language is a plus.

Benefits
  • Base salary per below, including bonuses.
  • Comprehensive, fully covered Healthcare, Dental & Vision.
  • Complimentary pulsd experiences & the ability to explore New York City for free.
  • Breakfast & catered lunch paid for by the company.

Salary
The base salary range for the Business Operations Associate role is $70,000 to $80,000. pulsd, in good faith, believes that the posted salary range is accurate at the time of posting. pulsd may pay more or less than the posted range based on factors such as qualifications, skills, and experience, among others. This range may be modified in the future at pulsd's discretion.

To apply
Email cover letter and resume to careers@pulsd.com. Thank you for your interest in working at pulsd!