Communicating With Difficult People

Communicating with Difficult People 101: How to Keep Calm and Carry On

1395 Lexington Avenue


Tuesday, January 15th, 2013
7:00PM - 8:00AM

Have you ever reached an impasse with colleagues, clients, a family member or person on the street? Have you sought a solution that was more satisfying, effective, and empowering, but felt unable to take the next step? Using curiosity to understand the needs – and actions – of others can be the first step towards developing your effective response. - It's Time To Communicate Better! In this interactive session participants will learn how to navigate challenging conversations by practicing a four-step communication model that transforms critical communication barriers into opportunities for clarity, collaboration, and action.
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