Have you ever reached an impasse with colleagues, clients, a family member or person on the street? Have you sought a solution that was more satisfying, effective, and empowering, but felt unable to take the next step? Using curiosity to understand the needs – and actions – of others can be the first step towards developing your effective response.

- It's Time To Communicate Better!

In this interactive session participants will learn how to navigate challenging conversations by practicing a four-step communication model that transforms critical communication barriers into opportunities for clarity, collaboration, and action.